Delco Tech Division — Dental
“Our front desk finally has breathing room. Delco’s AI books, verifies, and follows up without missing a beat.”Dr. Kiser Patel • Practice Manager, Riverfront Smiles Dental
Purpose-built for American dental teams
Human-like AI phone reception that books, texts, and verifies insurance for you.
Answer every call with a natural voice assistant that follows your protocols, fills schedules from the waitlist, texts confirmations, and runs real insurance coverage checks—so your front desk can focus on patient experience.
24/7 phone + SMS coverage
90% of calls answered in the first ring
HIPAA-ready with signed BAA
Insurance verified
Delta Dental PPO • $25 est. co-pay • Eligibility confirmed in 7s
How Delco handles every patient touchpoint
From the first ring to follow-up, the AI receptionist follows your scripts, keeps your calendar full, and provides transparency to your team.
1. Answer & triage
24/7 phone coverage with natural language, caller ID recognition, emergency escalation, and SMS follow-up if the line drops.
2. Intake & insurance
Captures demographics, reason for visit, and runs real-time eligibility checks for major U.S. carriers with secure document upload.
3. Schedule & fill gaps
Books or reschedules per provider rules, manages waitlists, back-fills cancellations, collects deposits, and sends reminders.
Every channel, every workflow—handled
Combine AI calls, SMS, web chat, and email support into one coordinated experience that keeps your ops humming.
AI phone reception
- Natural voice assistant answers 24/7 and routes urgent calls.
- Collects visit details, new patient paperwork, and consent.
- Voicemail transcription with instant SMS follow-up.
Live scheduling engine
- Custom rules by provider, operatory, treatment, and buffers.
- Syncs with Calendly or your practice management system.
- Smart rescheduling plus confirmation emails & texts.
Insurance verification
- Eligibility checks for Delta Dental, United Concordia, MetLife, Aetna, Cigna, Guardian, and more.
- Uploads insurance cards securely to your team dashboard.
- Returns coverage status, co-pay estimate, and remaining benefits.
Waitlists & cancellations
- Dynamic waitlist prioritizes cases by urgency and treatment.
- Auto-text open slots with one-tap confirmations.
- Tracks fill rate and recovered production.
Patient communications
- Two-way SMS and email follow-up with templates for prep and aftercare.
- Review and recall campaigns triggered automatically.
- Dedicated shared inbox for your team to monitor.
Compliance & insights
- HIPAA-ready infrastructure with audit trails and user permissions.
- U.S. data residency and daily encrypted backups.
- Real-time dashboard for call, booking, and insurance metrics.
Built for modern dental teams
Whether you’re a single-location practice or a multi-site group, Delco Tech Division keeps patients delighted and ops streamlined.
Try the live scheduling experience
Walk through the same intake flow your patients see. Capture visit details, verify insurance, and surface the next available appointment in seconds.
Intake
Availability
Confirm
Need to go deeper? We’ll map your workflows during a guided onboarding call.
Insurance verification (optional)
Simple plans that scale with your practice
Each package includes guided onboarding, insurance verification, and AI reception tuned to your exact scripts.
Starter Smile
$199 setup • $149 / month
- AI phone + SMS reception included
- 1 provider, 1 location
- Real-time insurance eligibility checks
- Missed-call text-back + review requests
For solo dentists who never want to miss a call again.
Growth Practice
$499 setup • $349 / month
- Everything in Starter Smile
- Up to 3 providers, 2 locations
- Deposits, recall campaigns & WhatsApp intake
- Priority waitlist auto-fill rules
Built for growing teams juggling multiple diaries.
Premium Care
$999 setup • $799 / month
- Everything in Growth Practice
- Unlimited providers, up to 5 locations
- Multi-location dashboards & co-pay estimates
- Marketing SMS + review boosts included
For high-volume practices chasing 5★ reviews and max production.
Enterprise DSO
Custom setup • Custom monthly
- Everything in Premium Care
- Multi-site + DSO reporting
- Practice management integrations
- Dedicated success manager & priority SLA
For dental groups who want a true partner in scaling.
Frequently asked questions
Is this HIPAA compliant?
Yes. We operate on HIPAA-ready infrastructure, sign BAAs for paid customers, and provide audit logs plus granular permissions for your staff.
How do insurance checks work?
We run real-time eligibility (270/271) through authorized clearinghouses. When carriers lack APIs, we securely capture card images for manual follow-up without slowing your intake.
Can it integrate with my current systems?
Yes. We connect with Calendly out of the box and bridge to leading practice management systems (Dentrix, Open Dental, Eaglesoft) via webhook sync. Custom integrations are available on Growth and Enterprise.
Will my team stay in the loop?
Absolutely. Every call, SMS, email, insurance response, and scheduling action appears in your dashboard with transcripts, so your team can jump in any time.